TelehealthRaleigh-Durham, Fayetteville & Surrounding North Carolina Cities

Telehealth FAQ

• Which Physical Therapy clinics participate?

  All BreakThrough Physical Therapy clinics offer Telehealth Screens. You can also visit any BreakThrough clinic location.

• Do I need to see a therapist in person?
  • No! Both you and our doctorate-trained telehealth clinicians will come to a conclusion as to whether or not you are a good fit for telehealth physical therapy on day one in order to get you better in the best way possible.
  • PT is the best choice for helping patients get out of pain, or to keep moving, and to keep patients from needing pain medications, surgery, or extensive imaging. This, of course, applies to both in-person and telehealth physical therapy services!
  • PT also helps patients keep healthcare costs down and stay out of the doctor's office, by keeping them from needing medications, surgery, or imaging.
• Is it safe to come to Physical Therapy?

  Yes. Here's exactly why...

  We understand that patients may not want to visit our PT clinic unless they feel certain it will help and that they will be safe and protected. That's why we are offering initial screens via telehealth

  Here's exactly what we are doing to assure that you and our teams are safe:

  • We are continually monitoring CDC, WHO and local health department guidance to keep the most up-to-date Safety and Health policies and practices.
  • Our front desk team screens patients for symptoms and exposure to COVID-19. Patients who meets these criteria will not be re-scheduled until after a two-week symptom-free incubation period, in accordance with CDC guidelines.
  • In line with social distancing recommendations, we are keeping patients separate from each other as much as possible.
  • We wash our hands before and after contact with every patient.
  • All staff members wash their hands often with soap and water for at least 20 seconds each time.
  • We are continuing our routine environmental cleaning and using personal protective equipment as recommended by the CDC and our local health department.
  • We are sanitizing equipment and surfaces patients contact between patients.
  • Our clinics are stocked with hand sanitizer and tissues.
  • If a staff member is ill, she/he stays home.
• How does Telehealth work?

  Click here for this informational PDF!

• What Physical Therapy services can I get?
  • Your pain is unique to your situation.
  • That's why we don't use the same treatment on everyone. Your dedicated physical therapist will develop an individualized treatment plan just for you, and then work with you so that you get the maximum benefit for the time you put in.
• Do I need a referral for Telehealth?

  No! While some of our patients have a doctor's referral, we can also see you without a physician's referral.

• Why should I use Telehealth for an initial assessment?
  • Telehealth physical therapy has been shown to demonstrate comparable outcomes and patient satisfaction when compared to in-person.
  • Physical therapy is more effective, less invasive and less expensive than traditional health care treatment options.
  • Patients who get physical therapy right away are less likely to need specialist appointments, surgery, MRIs, and other expensive diagnostic procedures. And they spend less, an average of $4,500 less over the course of care.
  • Finally, physical therapy patients are less likely to need prescription pain killers.
  • The Journal of the American Board of Family Medicine found that PT patients are 35% less likely to be prescribed opioids, even if they only come for one visit. Great news, since opioids are highly addictive and don't treat pain - they only mask it.