Fayetteville, North Carolina – BreakThrough Physical Therapy Reviews

I do not understand why there are any negative reviews on here. I've worked with Abby(Pelvic), Eric, Leandi andTedi( neck/shoulders/hips). They've all been very attentive and listened to my concerns to adjust therapy needs. Everyone has their unique approach and expertise which is great because no two people are alike so some therapist might be better suited for you than another. I'm a little over the top and they can handle me...lol. They've always been understanding when I've had to reschedule due to life situations that just happen out of our control. I've always been treated with respect and compassion for the last 3yrs. Do not listen to the negative reviews because PT is not just coming in you have to take responsibility for yourself. Like responsibility of calling the office back to reschedule an appointment. They're not your personal secretary and you're not the only client. They're not mind readers, you need to ask questions and let them know what is going on so your treatment can be adjusted accordingly. This is a wonderful group of people that I've come to know including those that I have not had PT with but they're amazing to. I've watched them as they've worked with others and talked to them when they're not busy. Give them a try you will not regret it and I'm saying this after having PT at another PT office(Pivot) that did actually suck from office staff down.

I can't say enough about this PT business! Having had some medical issues the past couple of years I have had quite a few doctor visits. Breakthrough Physical Therapy has been great from the front staff to all involved in my care. They actually care about helping you and making a plan to help your physical issues. They make you feel welcome and are very professional in every step along the way. I wish I could say these things about every practice I have been treated at but sadly I can't. Keep up the wonderful work you do at helping people through difficult times in their life. Thank you, Kenny

I am a disabled veteran with 20 years in service. I have low back issues (from airborne operations and rucking) that resulted in surgery (failed) before retiring. I've been going to Breakthrough since March and i am seeing great results. The therapist did a complete assessment on me and focused on the issue. They are very thorough, concerned about my health, and detailed. With that, i am seeing improvements with my pain and mobility. The front desk ladied were nice and helpful as well. They help me find a suitable schedule for me with ease and treat you like family. Thank you to, Dr. Kayla, Dr. Taylor, Dr. Abigail, and Mr. Renald, PT. Cheers to you all!

BreakThrough is an amazing place to get help when you need it. I worked with Ms. Kayla Harvey and her team for my physical therapy and they went above and beyond to help me time and time again with my pain. Helping with my back and my ankle. I'm finally feeling better with their helpful guidance. I've been very lucky to get my mobility back thanks to their aid and highly recommend them to everyone I can!

All the staff is great and accommodating. The therapy is great and challenges me every time I come. I'm seeing a lot more progress here in a short time than I have in other PT facilities. Would HIGHLY recommend!

I am glad we chose Breakthrough for my mom’s physical therapy. Front desk is friendly, and my mother’s PT, Andrew, is professional, knowledgeable, gentle, and thorough.

Very positive experience. Was not rushed with my exercises. Had good attention to make sure I was doing exercises correctly. Would definitely recommend them.

Grateful for Abby’s Support and Expertise

Working with Abby has been such a positive and transformative experience. She is incredibly knowledgeable and always brought helpful, informative insights to each session. I truly felt heard, supported, and understood every step of the way.

Kayla and Eric were very instrumental in my recovery from frozen shoulder. I never felt overwhelmed by the “homework “ I had to do. I was impressed that I was actually given one to one attention during my sessions. I had been to PT years ago at another facility years ago for the same issue and was always simply put on a machine. The staff as a whole was welcoming and accommodating. I can not say enough good things about my experience at Breakthrough.

I have to say, EVERYONE in this office has made me feel welcomed & validated. I am so grateful for the hospitality and the amazing staff. I had Abby as my Physical Therapist. I looooved her. But I promise if you get anyone in that office you’re just as lucky 🙂

I have been going to BreakThrough Physical Therapy for 6 weeks. Eric and Leandi were just simply amazing!! They really took their time and worked with me. Provided exercises to do at home to get me stronger. I truly appreciate the both of them. This is a sad but happy goodbye but I’m on the road to my continuous healing thanks to you two. Continue doing what you do. 💜💜

I came to Break Through Physical Therapy because I was having knee pains that hindered my ability to play with my 7 year old son. On my first appointment at Break Through, I greeted warmly with smiles. Within one hour of being examined, they had successfully diagnosed my issue. For the following six weeks, Break Through was consistently on top of their game while encouraging me to work harder and heal. Now at the end of my Therapy, I have nothing but great things to say about Break Through and it's staff. I'm so glad to be finished with my Therapy but I will miss working with their staff. Thanks again Break Through Physical Therapy for helping me gain the ability to play with my son again.

Breakthrough Physical Therapy has the best doctors and staff. They are not only caring and compassionate, they are very knowledgeable. They keep me moving with an ailment that threatens my mobility. They keep me moving!!

I have used BT several times. Always accomplished my goal. Whatever your problem, the professionals there will personalize it to your needs. You will have to be motivated and also do your “homework”. You will get all the help you need from scheduling to your sessions. Everyone is very friendly and helpful.

Great results, caring staff. Highly recommend. I received treatment at both Fayetteville locations fir separate issues and highly recommend both.