{ "id": 1686, "date": "2018-08-31T14:21:19", "date_gmt": "2018-08-31T14:21:19", "guid": { "rendered": "https:\/\/breakthroughpt.confluentclinics.com\/blog\/put-us-to-the-test\/" }, "modified": "2022-11-15T20:46:33", "modified_gmt": "2022-11-15T20:46:33", "slug": "put-us-to-the-test", "status": "publish", "type": "post", "link": "https:\/\/breakthrough-pt.com\/es\/blog\/put-us-to-the-test\/", "title": { "rendered": "P\u00f3nganos a prueba" }, "content": { "rendered": "

Ya sea que est\u00e9 buscando un proveedor de atenci\u00f3n m\u00e9dica, un hotel para vacaciones o un nuevo lugar para cenar, quiere saber que est\u00e1 eligiendo la mejor opci\u00f3n. Estamos todos demasiado ocupados para perder el tiempo, \u00bfverdad?<\/p>\n

Si est\u00e1 buscando un buen restaurante, puede consultar OpenTable para obtener rese\u00f1as y TripAdvisor lo tiene cubierto en el frente de las vacaciones. Pero, \u00bfa qui\u00e9n recurre cuando intenta examinar a su proveedor de atenci\u00f3n m\u00e9dica?<\/p>\n

El a\u00f1o pasado, presentamos el cuadro de mando BreakThrough, que hace precisamente eso. Y ahora que comenzamos un nuevo a\u00f1o escolar, es hora de lanzar una versi\u00f3n actualizada.<\/p>\n

Si es la primera vez que ves esto, aqu\u00ed tienes un resumen r\u00e1pido:<\/p>\n

En BreakThrough, nos enfocamos en tres cosas para garantizar que cada paciente que llame a nuestro tel\u00e9fono, charle con nosotros en l\u00ednea o cruce nuestra puerta reciba la mejor atenci\u00f3n: empat\u00eda y compasi\u00f3n, excelencia cl\u00ednica y servicio al cliente.<\/p>\n

\u00bfC\u00f3mo nos \u201ccalificamos\u201d en estas cosas? En los casos en los que podemos compararnos con la comunidad de fisioterapeutas, lo hemos hecho. En otros casos, donde no existen datos de la industria, los puntos de referencia provienen de datos de servicio al cliente universalmente aceptados o de los objetivos (\u00a1extremadamente altos!) que nos hemos fijado.<\/p>\n

Al final del d\u00eda, realmente nos preocupamos por usted. Sabemos que usted puede elegir ad\u00f3nde ir, por eso, cuando elija BreakThrough, queremos que sepa que cada miembro de nuestro equipo lo tratar\u00e1 con el mayor respeto y compasi\u00f3n y que la atenci\u00f3n que recibir\u00e1 ser\u00e1 la mejor. proporcionado por alguien excepcionalmente calificado para tratarlo. Queremos que nos ames tanto que corras la voz entre familiares, amigos y tal vez incluso extra\u00f1os, porque sabes que los est\u00e1s poniendo en buenas manos.<\/p>\n

Sin m\u00e1s demora, consulte nuestro cuadro de mando a continuaci\u00f3n. \u00bfQuiere hablar con nosotros sobre la investigaci\u00f3n que hay detr\u00e1s, c\u00f3mo recopilamos los resultados o darnos su opini\u00f3n? Ll\u00e1manos o chatea con nosotros. \u00a1Nos encantar\u00eda saber de usted! \u00bfQuieres programar una cita con nosotros? Hacer clic\u00a0aqu\u00ed<\/a>.<\/p>\n

 <\/p>\n

\"\"<\/p>\n

Explicaciones\u00a0<\/strong><\/span><\/h2>\n

Cambio de estado funcional <\/strong><\/p>\n

Los pacientes completan una evaluaci\u00f3n validada en su primera y \u00faltima visita para realizar un seguimiento de su mejora funcional. Luego, la cantidad de cambio se compara con las predicciones nacionales ajustadas al riesgo, lo que proporciona una medida de la eficacia del tratamiento. La puntuaci\u00f3n bruta indica puntos de cambio de estado funcional. El cambio previsto se basa en 10 variables que incluyen: tipo de atenci\u00f3n, deterioro, gravedad al momento del ingreso, edad, agudeza, n\u00famero de cirug\u00edas, fuente de pago, g\u00e9nero, otros problemas de salud y nivel de miedo al momento del ingreso.<\/p>\n

BreakThrough Physical Therapy utiliza Focus on Therapeutic Outcomes (FOTO), una base de datos nacional de m\u00e1s de 6 millones de casos de fisioterapia respaldada por el National Quality Forum (NQF) como "la mejor de su clase" y datos comparativos confiables para los responsables de la formulaci\u00f3n de pol\u00edticas. investigadores, proveedores y consumidores para mejorar la calidad general de la atenci\u00f3n m\u00e9dica.<\/p>\n

Puntuaci\u00f3n neta del promotor <\/strong><\/p>\n

El Net Promoter Score (NPS) es una m\u00e9trica sencilla que responsabiliza a las empresas y a los empleados de c\u00f3mo tratan a los clientes, manteni\u00e9ndolos en contacto m\u00e1s cercano con sus clientes. Se pregunta a los clientes: "\u00bfQu\u00e9 probabilidades hay de que recomiende esta empresa a otras personas en una escala del 0 al 10?" Luego, las respuestas se clasifican en tres grupos: promotores, pasivos y detractores. El porcentaje de Promotores, menos el porcentaje de Detractores, es igual al NPS. Para brindar perspectiva, Discover mantiene un NPS de 59%, JetBlue 68% y State Farm 47%, y se consideran de alto desempe\u00f1o.<\/p>\n

Llamado a cuidar <\/strong><\/p>\n

Called To Care garantiza que el personal de BreakThrough fomente una atm\u00f3sfera de compasi\u00f3n, empat\u00eda y servicio. El programa utiliza una medida CARE validada para realizar un seguimiento del progreso y comparar los resultados con una base de datos de otros proveedores de atenci\u00f3n m\u00e9dica. BreakThrough obtiene puntuaciones consistentes en el percentil 95 en lo que respecta a escucha y comunicaci\u00f3n. La puntuaci\u00f3n de referencia se basa en las contribuciones de 8,585 proveedores de CARE de www.caremeasure.org.<\/p>", "protected": false }, "excerpt": { "rendered": "

Ya sea que est\u00e9 buscando un proveedor de atenci\u00f3n m\u00e9dica, un hotel para vacaciones o un nuevo lugar para cenar, quiere saber que est\u00e1 [\u2026]<\/p>", "protected": false }, "author": 1, "featured_media": 1687, "comment_status": "closed", "ping_status": "closed", "sticky": false, "template": "", "format": "standard", "meta": { "_acf_changed": false, "_jetpack_memberships_contains_paid_content": false, "footnotes": "" }, "categories": [ 44 ], "tags": [], "class_list": [ "post-1686", "post", "type-post", "status-publish", "format-standard", "has-post-thumbnail", "hentry", "category-real-people-seeing-real-results" ], "acf": [], "yoast_head": "\nPut Us To The Test | BreakThrough Physical Therapy<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/breakthrough-pt.com\/es\/blog\/put-us-to-the-test\/\" \/>\n<meta property=\"og:locale\" content=\"es_MX\" 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